Cotswold Outdoor Enhances Its Multi-Channel Business Business

IRVINE, Calif.--(BUSINESS WIRE)--June 17, 2004--Island Pacific (AMEX:IPI), announced today that Cotswold Outdoor, the UK's outdoor "Retailer of the Year," has announced the incorporation of Island Pacific's IP synaro(R) solution into its organization. Cotswold will use the IP synaro(R) solution to further enhance the service offered to its customers by its multi-channel retail business.

Now in its 30th year, Cotswold Outdoor, due to open its 15th store in London Piccadilly in July, will use IP Synaro(R) to significantly improve its direct (Web site, mail order and B2B) business. This will enable the company to identify customer buying trends more efficiently and to provide an increasingly effective service for customers. The elimination of manual data input of Web site orders together with improved promotional capabilities will also increase the volume of sale orders processed.

Mike Dotson, director of operations, Europe, at Island Pacific, said, "IP synaro(R) is able to interface with our customers' existing and future retail and customer loyalty systems, such as Prism Retail ERP. This will mean minimum disruption but maximum efficiency for Cotswold Outdoor."

Phil Stansfield, finance director of Cotswold Outdoor, said, "The value of the IP synaro(R) solution is that it will provide us with greater visibility across the organization as a whole. This will allow us to focus clearly on customers' requirements by spending less on time consuming administration and paperwork."

IP synaro(R) will provide Cotswold Outdoor with functionality such as card authorization and customer queries, product tracking and order management. In addition, the UK customer call-centre will have access to the same online and printed product details as customers to quickly trace packages and check stock levels. Information will be available throughout Cotswold Outdoor's 15 stores, Web, mail order and B2B operations.

About Island Pacific

For more than 25 years, Island Pacific has developed a reputation for delivering high-quality, high-reliability software to the retail industry. Recently, the company has transformed itself into the low-cost, high-value provider of retail enterprise solutions by developing breakthrough technologies, and by partnering with leading consulting organizations to provide next-generation services. In addition, Island Pacific leverages its years of experience with emerging and established retailers to craft creative solutions tailored for each customer's needs. As a result, Island Pacific is the definitive resource for scalable, flexible and affordable solutions for retailers around the world.

With nearly 200 customers, Island Pacific and its solutions are represented in more than 30,000 stores worldwide, and manage more than 1.5 billion transactions annually. Founded in 1978, the company has headquarters in Irvine, Calif., and has offices in the United States and the United Kingdom. For more information, visit www.islandpacific.com.

Island Pacific recently completed the purchase of Retail Technologies International Inc. (RTI). RTI's flagship product, Retail Pro(R), is used by more than 25,000 stores in 70 countries. For over 18 years RTI has been a thought leader in POS and inventory management, providing flexible, best of breed solutions for retailers. For more information about Retail Pro(R), visit www.retailpro.com.

Certain statements contained in this news release regarding matters that are not historical facts are forward-looking statements. These statements relate to future events or the company's future performance. These statements are only predictions. Because such forward-looking statements include risks and uncertainties, actual results may differ materially from those expressed in or implied by such forward-looking statements. Factors that could cause actual results to differ materially include, but are not limited to, the risk factors listed in the company's (SVI) Form 10-KA for the fiscal year ended March 31, 2003 and other risk factors identified from time to time in the company's filings with the Securities and Exchange Commission. IPI undertakes no obligation to release publicly any revisions to the forward-looking statements to reflect events or circumstances after the date of this news release or to reflect the occurrence of unanticipated events.


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