Island Pacific is Whittard's Cup of Tea

LONDON--(BUSINESS WIRE)--Nov. 11, 2004--Whittard of Chelsea, the UK's leading tea and coffee merchant has announced the incorporation of Island Pacific's IPMS(TM) and IP(TM) Synaro(R) solutions into its organization. Whittards will use the systems to provide much needed data integrity across its entire business.

Whittard has been specializing in teas, coffees and gifts since 1886. The company prides itself on its reputation for quality and innovation. Walter Whittard, the firm's founder, had a philosophy to 'buy the best' and this does not simply extend to the company's produce, but also across its entire corporate ethos.

Whittard had been happy with its previous stock management system, but now found it needed to implement new technology in order to integrate all the necessary data required to manage its high turnover of perishable products. This left Whittard with two choices: The company could either purchase an upgrade of its current system or it could totally overhaul its entire head office technology. Whittard chose the latter and contracted Island Pacific, to provide a full IPMS(TM) system capable of providing planning and analysis, merchandising, events, warehouse control, replenishment, sales audits and ticketing.

As part of the solution, Whittard has selected IP's replenishment module, a sophisticated piece of replenishment software that always ensures 'right stock, right place, right time.' What's more, with the additional purchase of IP(TM) Synaro(R), Whittards was able to embrace an integrated multi-channel solution and incorporate the new system across both the B2B and wholesale sectors of their business.

"We are very pleased that a leading retailer such as Whittard of Chelsea has chosen to 'buy the best' rather than upgrade their existing retail management system. This replacement is another endorsement that Island Pacific's IPMS(TM) is the leading merchandise system in its market and clearly demonstrates that Island Pacific's multi-channel strategy, including synaro(R), is paying benefits."

Implementation starts in late October, 2004. The company plans to roll out the product in February 2006. Kegan Copas, Head of Business Systems at Whittards, commented, "IPMS(TM) has the functionality and flexibility to allow full IT integration at Whittards. We have been exceptionally pleased to find that the culture of Island Pacific's team works so well with our own. This, alongside the impressive implementation track record, has meant that we have every confidence that Island Pacific will help us promote a more efficient business environment."

Copas continued, "This is a very exciting technological change for Whittard and we look forward to seeing a noticeable change in the smooth running of our stock control -- we can't wait to see the final roll-out and we look forward to working with Island Pacific."

Mike Dotson, Director of Operations, Europe at Island Pacific in the UK said, "Data integrity across all head office IT technology is vital for today's retailers. IPMP(TM) and IP(TM) Synaro(R) will help to eliminate a lack of data communication by providing Whittard with easy to use, fully integrated systems designed to support a wide range of retailers' data requirements. Island Pacific looks forward to helping to take Whittard's technology to the next level."

About Island Pacific

Island Pacific (AMEX:IPI) is a global leader in retail merchandising, store operations, CRM, and multi-channel software solutions. For more than 25 years, Island Pacific has developed a reputation for delivering high-quality, high-value, high-reliability software to the retail industry.

As a result, Island Pacific is the definitive resource for scalable, flexible and affordable solutions for retailers around the world. Incorporating the recently acquired Retail Technologies International (RTI) and Page Digital, Island Pacific serves over 9,000 retail clients in more than 70 countries. Represented in more than 55,000 stores worldwide and available in 15 languages, the company's technology manages billions of transactions annually under the brand names of IPMS(TM), IP(TM) synaro(R), OnePointe(TM) and Retail Pro(R), and is the thought leader in multi-channel retailing.

The company is headquartered in Irvine, California, and has offices in the United States and the United Kingdom, and is represented by business partners in over 30 countries. For more information, please visit www.islandpacific.com and www.retailpro.com.

Certain statements contained in this news release regarding matters that are not historical facts are forward-looking statements. These statements relate to future events or the Company's future performance. These statements are only predictions. Because such forward-looking statements include risks and uncertainties, actual results may differ materially from those expressed in or implied by such forward-looking statements. Factors that could cause actual results to differ materially include, but are not limited to, the risk factors listed in the Company's Form 10-K for the fiscal year ended March 31, 2004 and other risk factors identified from time to time in the Company's filings with the Securities and Exchange Commission. IPI undertakes no obligation to release publicly any revisions to the forward-looking statements to reflect events or circumstances after the date of this news release or to reflect the occurrence of unanticipated events.

Danny Zeibert,


(Media Relations)


Tricia Skoda,


(Investor Relations)


Mike Dotson, (Sales)


or Public Relations in the UK:

Emmett and Smith Limited

Madelaine Bennett,

+44 (0) 20 7819 4800



Investor Relations in the US:

Liolios Group

Ron Both,